This increase would also add to the extra $100 the average Auckland household would pay if the Auckland Council's proposed 5 percent rate rise gets the tick of approval. Right now, we are working on large-scale projects right across our thriving region that are creating the future of our city. The number of noise complaints made to Auckland Council last year is down 3138 on the previous year. Council maps and websites (external link) Complaint about a child restraint. Sarah said nuisance barking complaints … Hi Auckland Council, We live in the upper Swanson area in a small settlement on Scenic Drive where 50kph zone is technically enforced. Auckland Council Complaint 2017/002 . When Auckland Council (the Council) was set up in November 2010, it brought together eight councils that each had their own approach to handling complaints. Auckland Council's complaints-handling process. Auckland mayor Phil Goff praised the decision at the time, saying “the right to free speech does not mean the right to be provided with an Auckland Council platform for that speech”. The background and complaints process 4.1 The complainant made a complaint dated 20 August 2016 in relation to the BCA’s exercise of its functions in assessing, processing and granting building consents. Source: Office of the Auditor-General. Contact your regional council or district council to raise your complaint about schedules directly. But neighbors of West Auckland’s property say … The Teaching Council confirmed it was investigating the complaint against Pilgrim. The Council set up a single organisation-wide system to manage complaints at that time. What we audited. The Complaints and Issues Resolution Team, within Customer Services, has oversight of the complaints-handling process. Earlier this year Auckland Council was required to correct an untrue statement in relation to claimed ‘majority support’ for an earlier proposed rates increase, following a complaint by the Auckland Ratepayers’ Alliance to the Research Association New Zealand (RANZ) pointing out that the opinion poll commissioned by the Council only provided participants with rate hike options. Auckland City Council noise managers can issue excessive noise notices requiring homeowners to reduce noise for 72 hours.Photos / files A tenant of the State Capitol, who had at least 100 noise complaints at home this year, claims she was a victim of harassment, not a party animal. The Covid-19 pandemic and the Auckland region's drought were the two main factors taken into account in the recommendations. Auckland Council’s in-house Animal Management unit is the largest of its type in the southern hemisphere and provides both field services and animal shelters as well as dedicated specialist teams – including a team of Barking Advisors. This ensures your service request is recorded and actioned. Auckland Mayor Phil Goff has today announced an independent review of health and safety at Ports of Auckland (POAL). For enquiries, email the Auckland Council BID Programme unit at bids@aucklandcouncil.govt.nz. Auckland Council is one of the most diverse organisations in Aotearoa. Monitoring and reporting on reassigned complaints. Noise complaints to Auckland Council drop from previous year 3 Feb, 2020 07:50 AM 2 minutes to read The number of noise complaints to Auckland Council is down 3138 on the previous year. During the same 12 months, it referred 10 complaints to Watercare. In a statement, the council said an investigation was taking place on behalf of the complaints Assessment Committee. The main types of complaints the Council receives are about: rates; resource and building consents; animal management – dogs; parks; and; rubbish (solid waste and inorganic collection). There was even a police helicopter pursuing them. The council issued three Excessive Noise Direction (END) notices this year. A letter written by Auckland Council chief executive Stephen Town on the decision also shows Tūpuna Manuga Authority (TMA) members will be reminded of conduct expectations during the induction of new members. This implied the advert had the council’s endorsement when … Auckland Council head of employment relations André Lubbe said the local government body treated all complaints seriously. Auckland Council has accepted all but one of the Chief Ombudsman's suggested actions, and has developed a plan to implement these over the next 18 months. Auckland Council confirmed the property had been subject to 100 noise complaints and 85 site visits by November 24, making it “the most complained about emitter of excessive noise thus far in 2020”. This email address is the best way to reach us. Yesterday (31st of August) we had 4 street racers' cars running past, followed by the police. A total of 57,007 noise complaints were made to the council’s Licensing and Regulatory Compliance staff in 2019, compared to 60,145 in 2018. Auckland Council was alerted to the situation two years ago after receiving multiple complaints about rabbits absconding from the fenced property. Fill in this form to send Auckland Libraries your general enquiries, requests for help or information, complaints, or feedback. 4. For general enquiries, phone 09 3010101. Business associations Visit these business association websites for more information: Under Goff's proposal, Auckland Council would increase its net debt, which was sitting at $9.9bn in June, by lifting its self-imposed debt ceiling from the current 270 percent of revenue, to as high as 290 percent over the first three years of the 10-year plan. The council’s Team Manager Compliance Response Max Wilde says the decrease is welcomed given the population growth in the city. Years of complaints to Auckland Council about dangerous tree surrounds have ended in an elderly man being critically injured. 2.17 The document also sets out the roles and responsibilities of those involved in the complaints-handling process. However, it is so common to see and hear cars speeding 80kph, 100kph or more past our house. 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